Business Process Outsourcing
Being able to drive value is critical during times of great change. Business process functions such as finance, human resource, quality assurance, marketing, customer operations, sales have been severely impacted during times of uncertainty. Thus, the existence of BPO gives opportunity for companies to focus on the things that matter and achieve business resilient.
So, what exactly is BPO? In short, BPO involves outsourcing of business functions to external companies. You may have seen some businesses outsource an entire function, such as the human resources department. Other companies outsource only specific processes within a functional area, such as payroll processing, while performing all other HR processes in-house.
With that, business owners are able to free up internal resources that could be used profitably and effectively for other purposes through tailored solutions.

Who?
Is this for you?
Organizations that want to focus on core competencies and outsources non-core business functions to reduce costs, improve efficiency and access specialized expertise.
Why?
Benefits for your business
Now, you might think that whether I need to outsource any of your operation process. As business owners, entrepreneurs and managers, you are constantly battling your day-to-day operation challenges. In order to ease your mind a little, I have outlined a few common challenges that occurred in many businesses as below. You or your employees spent more time in non-core competency functions such as marketing and HR.
- Concern on high head count costs and infrastructure cost which may cost extra burden in business.
- Slow in adapting the change in the market and customer demands.
- Hired the wrong talents which leads to waste of resources and time.
- Loss of competitive edge in the market due to the lack of accessibility of latest technology.
If you happen to tick at least 3/5 in the checkbox, you need to consider whether to seek for an outsourcing partner to share the workload.
BPO Services
Quality Assurance/ Quality Check
HR
Marketing
IT
How can Aegis Support?
One-to-one Consultation Modelling
Allow us the opportunity to better understand your needs and expectations.
Buzz us for the complimentary 1-1 private consultation with the consultant.
Identifying Gap & Awareness
We identify the gaps within your organization against the international standards and ensure your team members do not just implement the system but able to sustain it for continual improvements (even after being certified).
Documentation Preparation & Implementation
We design and customize documentation that suits your business needs. We want to ensure and prepare you ahead with the right steps for effective implementation.
Focus on Things That Matter
Let us help you align with what really matters to your business through tailored solutions.